DELIVERY WITHIN MAINLAND UK
All orders will be dispatched via a recorded delivery service, same day usually or latest within 48 hours, unless otherwise agreed with the customer. This date is calculated from the receipt of order from authorised accounts or from the receipt of full payment from non-account customers. All delivery times may be subject to factory lead times for machinery and special order spare. Our prices exclude delivery charges and VAT.
DELIVERY CHARGES WITHIN MAINLAND UK
Standard parcel carriage £7.95
Standard pallet carriage £45.00
DELIVERY OUTSIDE MAINLAND UK
Delivery arrangements and charges will be agreed with the customer before dispatch of goods.
Dan Packaging do not have a trade counter, we deliver your order to your door throughout the UK. It is not possible for you to collect your order directly from our warehouse or suppliers. We aim to make all our deliveries within 1-5 working days, if items are not in stock with ourselves or from within our buying group and delivery times are expected to be longer than 14 days then a full refund will be offered
WEB SITE ORDER CANCELLATION
To check whether it is still possible to cancel your order, please contact sales.
RETURN OF WEB SITE PURCHASES
If, for any reason, you are unhappy with a purchase made through our web site, you may return it in its original unused condition within 30 days for a full refund. If the returned item is found to be damaged or requires re-boxing then a rectification/re-boxing charge will be deducted from any refund. Please notify sales before returning the item. There will be a re-stock charge of 15% on items that are not faulty including substitute items supplied with your consent. No returns will be accepted unless a returns notice has been issued by us.